Privacy Policy

Handling of personal information

1. About the purpose of asking for your personal information

The homepage of Ryotei Matsubaya (hereinafter referred to as “the hotel”) is operated by the hotel as a service for customers. In order to improve our services, customers ask for their personal information when they apply for a reservation on our website and when they make an inquiry using the inquiry form.

2. About the contents that we ask about personal information

When asking for your personal information in the “Reservation reservation application” and “Inquiry form”, please fill out the form The main information is the personal information of the customer that is required when providing the accommodation reservation service on the website.

3. About protection and management of personal information

The hotel takes the utmost care in handling your personal information. In order to provide better services to our customers, we may outsource the handling of personal information, but even in this case, pay close attention to the management so that there is no information leakage to the subcontractors Instructions and supervision. Also, if you provide statistical information to others, provide only statistical information.

4. Use of personal information

The information sent to the “Reservation application” and “Inquiry form” will be used by the reservation clerk to understand the details of the reservation, inform the applicant / inquiry of the availability of the reservation, and to the reservation ledger We will use the information you have provided for registration. In addition, we will use it at the time of mailing information on campaigns and seasonal plans etc. sent from the hotel, and will not use it for any other purpose.

5. Correction and deletion of personal information

If the individual requests to correct or delete personal information, we will correct or delete it without delay if we can confirm that he is the individual.

6. Disclosure of personal information

We may disclose your personal information in the following cases:

  • ● If you find that you have acted against other customers or the museum, you may be notified of your personal information to the parties, police, or related agencies.
  • ● We may disclose information when a court, prosecutor, police, bar association, consumer center, or an agency with equivalent authority requests disclosure of your registration details.

* The Library will review and revise the above items as appropriate. In that case, the revised policy will be posted on this website. Implementation date: June 20, 2014